Popular Articles

  1. How to Find Hidden or No Longer Available Items

    Once you log into the eCatalog, you have the ability to find missing or no longer available (NLA) items. If you are having trouble locating an accessory while logged in to the eCatalog, please follow these steps:
  2. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as n...
  3. Payments

    Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab .  Once you are in Billing Details, you’ll find the transact...
  4. Your Guide to: Shipping Supplies

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  5. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
  6. Searching Orders

    How to Search Orders When you log into the Control Panel and you need to locate a specific order, there are a few different ways to search for it. You can either use the "Orders" drop down in the menu at the top of the page. You can also ...
  7. Setting up Gmail Account

    Correspondence is an important part of e-commerce, which makes it even more important to have a backup Gmail email address. Once you create a Gmail Account, we can link it to your client file, and/or any Google Adwords and Bing AdCenter Accounts we ...
  8. Pending Flags

    At the top right of your Control Panel, you should notice a set of orange icons with a corresponding number count. Each of these will assist you in running your parts website. Image A Image B. The first icon reading from left to ...
  9. Finding Your API Login

    Note: This is only necessary for users currently using Authorize.net as their payment gateway . The API Login and Transaction Key are crucial pieces of data used to connect your SimplePart website to your chosen payment gateway. In order for y...
  10. Make the Most of Your Digital Marketing

    Are you getting the best results for your online site’s marketing investments? We have a few tips to ensure you’re making your advertising dollars matter. Market your site through your dealership’s existing outlets.  Collabo...